Fuel card - questions and answers

In order to issue a debit card, the customer must submit the following: OP form (certified signatures of authorized representatives), certificate of registration / establishment (excerpt from the business register of the company relating to the decision of the Business Registers Agency), VAT registration certificate, certificate from the Unified register of taxpayers in the tax administration (certificate of assigned tax identification number), request for the issuance of NIS Gazprom debit fuel card and the specifications vehicles for debit card issuance.

After the necessary documents have been submitted, the contract is signed and the appropriate discount rate is defined.

In order to issue a credit card, the buyer must submit the following: OP form (certified signatures of authorized representatives), certificate of registration / establishment (excerpt from the business register of the company relating to the decision of the Business Registers Agency), certificate of VAT registration, certificate from the Unified register of taxpayers in the tax administration (certificate of assigned tax identification number), creditworthiness report issued by the Business Registers Agency, list of deposited signatures, request for issuance of NIS Gazprom fuel credit card and the specifications vehicles for debit card issuance.

After the necessary documents have been submitted, the contract is signed and the appropriate discount rate is defined.

Credit cards are used in relation to the limit set on a monthly basis. With these cards, transactions can only be made within that limit, and during one month.

Invoices for completed transactions are issued on the basis of agreed contractual provisions.

Debit cards can only be used on the basis of funds paid in advance. With these cards, transactions can be performed up to the amount of available funds.

Company debit cards (cards with the DEBI embossed mark) use funds that are paid into an account to which a group of cards has access.

Each card has access to the total amount for the group, unless it is limited by a daily, monthly or quarterly limit.

Individual debit cards (INDI embossed cards) use funds that are paid into a separate account for each of the individual cards.

After the application for the card is submitted, the card can be withdrawn after one working day.

Cards can contain a registration number, user name or customer name (legal entity). Letters and numbers can be embossed on the cards themselves. On the cards that belong to the group, the name of the legal entity is printed next to the name of the card user.

When it comes to the card with the registration number, the staff at the gas station compares the markings on the card with the driver’s license plates and the vehicle registration certificate.

When it comes to a card with a personal name, the staff at the gas station compares the data on the card with the data from the customer’s identification document.

When the card with the name of the legal entity is in question, the vehicle registration certificate is checked in order to determine whether the vehicle belongs to the legal entity to which the card was issued.

The request for the issuance of additional cards can be submitted at any time during the contract.

In order for additional cards to be issued to the customer, the customer must submit a completed NIS card issuance request, as well as the NIS vehicle specification.

The required documents are submitted to the manager assigned to the company.

After the card is issued, it is possible to change the limit, as well as the type of fuel that can be paid with it.

Changes can be made by submitting a request through a manager assigned to the company or through a personal service (CMS card control application).

If the card is lost, the customer can block it by calling 08 0000 8888 (0 – 24h) or by contacting the manager assigned to the customer.

Payment to the debit card account can be made by submitting a proforma invoice in the amount of the desired amount.

Proforma invoice can be delivered through a personal service (CMS application), using the option “Individual payment” or “Group payment”, or by contacting the regional NIS center.

After the proforma invoice is delivered, the customer will receive a reference number with which the payment can be made.

There are no minimum or maximum payment amounts.

After the payment is made, the funds on the cards become available on the next working day after nine o’clock in the morning (also valid on Saturdays).

In case of loss of the PIN code, when stopping at the next gas station, the customer can request to be assigned a new PIN, which will be done through the NIS Call Center.

In addition, the issuance of a new PIN code can be requested by submitting a request to the manager assigned to the company.

The card is blocked after an incorrect PIN code is entered three times when you try to use it.

In that case, it is necessary to submit a request for unblocking the card and assigning a new code through the manager assigned to the company.

There are no limits on how many times the card can be used in one day.

The only limiting factors are the available funds and pre-defined limits for the cards.

Discounts and rebates are granted in accordance with the signed discount scale, depending on consumption during one month.

At the end of each month, the total amount is calculated and, depending on which price class the buyer belongs to, a book approval is obtained in the amount of the calculated discount.

NIS Gazprom cards can be managed via NIS NIS Gazprom personal cabinet via a computer or via the NIS Corporate Clients mobile application.

The request for access to the personal service is submitted to the manager assigned to the customer, after which the access parameters and instructions for use will be forwarded.

Information on available funds can be obtained via computer via the NIS Gazprom personal cabinet website, via the NIS Corporate Clients mobile application or via the Call Center by calling 08 0000 8888.