1. NIS ad launched Sa nama na putu Loyalty Program (hereinafter: Sa nama na putu) and the issues of the Sa nama na putu card (hereinafter: the “Card”) for all registered users. NIS ad reserves the right to withdraw the card at any time and without prior notice and to change or completely cancel the elements of the Sa nama na putu Loyalty Program. Any person domiciled in the Republic of Serbia who is 15 or older, may become a cardholder if he/she meets the conditions for card issuance and provides data required in the Application Form applicable for the Sa nama na putu Loyalty Program.

2. By registering your personal data in the application form, the user gives consent to NIS ad Novi Sad, in its capacity as Personal Data Controller, collects and processes the following data: personal data entered in the application forms, transaction data after card identification based on which the benefits of the loyalty program Sa nama na putu are earned.

Consent to data processing is given voluntarily, for receiving benefits offered by the program, creating personalized offers based on the history of consumption recorded per card, as well as for informing the user about marketing activities for services and products undertaken by the program originator, for the duration of the membership in the program. The user may at any time withdraw the consent either partially or fully. The withdrawal of consent shall not affect the legality of the processing based on the consent before its withdrawal. The withdrawal of the consent in its entirety shall give rise to the cessation of further data processing, membership in the Sa nama na putu program and the possibility of enjoying the benefits. The user can withdraw the consent for data processing at any time and partially, i.e. to the marketing activities for products and services and/or the receiving of personalized offers, in which case the data will no longer be used for those purposes, but this will not affect the user’s membership in the Sa nama na putu Program. The user may at any time object to the processing of his/her personal data, which is processed to inform the user of marketing activities relating to services and products offered by the program originators and/or to create personalized offers for users based on consumption history recorded per loyalty card. The submission of the objection shall result in the cessation of the processing of personal data for the said purposes. The User has the right to request access, rectification, deletion or restriction of processing as well as the right to data portability. Likewise, the data subject has the right to file a complaint to the Commissioner if he/she believes that the processing of his/her personal data was contrary to the provisions of this law.

Withdrawal of consent, either fully or partially, as well as the submission of complaints, can be done through the web office, by calling the toll-free Call Centre number 08 0000 8888 or via e-mail address info@sanamanaputu.rs. Personal data will be transferred to TPK ad, Vasnecova 9, Moscow, Russian Federation, where they will be processed and stored in accordance with law regulations, and exclusively to enable the exercise of the benefits provided by the Sa nama na putu Program. NIS a.d. Novi Sad undertakes to keep all personal data and not to transfer them to any other company, in accordance with the Law on Personal Data Protection (Official Gazette of RS, No. 87/2018).

3. The user data specified in the application form shall be used exclusively to inform users about various promotional activities related to the Sa nama na putu Program, and only those users who agreed to receive such information. Personal data on card users shall not be exchanged with other users, in accordance with the Law on Personal Data Protection.

4. The Sa nama na putu card is portable and can only be used by a registered user. At the cardholder’s request, the card can be transferred to another user. Transfer of ownership involves changing the personal data on the card through the web page “My Account” or by calling the Call Centre.

5. The method of user registration, the value, collection and spending of bonus points, as well as restrictions, are described in more detail at www.nisgazprom.rs and in points of sale of NIS a.d.

6. The user earns bonus points by purchasing in the NIS a.d. in accordance with the notices to be made available to the user in a timely manner. In order to receive the bonus points at the time of purchase, the user must show the card to the employees of NIS a.d. at the place of the transaction.

7. The cardholder can receive bonus points for each purchase, except for the purchase of tobacco products, TAG devices, magazines, daily newspapers, all kinds of recharges, laundry and vacuum cleaner tokens, items of the additional product assortment that are purchased for coupons or at a discount with the Sa nama na putu card. There are 3 card tiers – SILVER, GOLD and PLATINUM.

Depending on the tier, the cardholder collects bonus points from 1 to 5.5 bonus points per litre, that are rounded to full numbers for the purchase of fuel, whereas the purchase of items of additional product assortment is calculated as a percentage of the total purchase value, which can go up to 3.5%.

If the user/cardholder has purchased 10 litres of Euro Diesel, the bonus points earned in the SILVER tier will be 20, according to the formula 10Lx2.

If the user has purchased an item of the additional product assortment in the amount of 1,000 RSD, the bonus points earned in the SILVER tier will be 15, according to the formula 1,000 RSDx1.5%.

The table below shows the bonus points system:

Product nameBonus points calculation model for purchasing fuel
SILVERGOLDPLATINUM
Euro Diesel2 bp/l3,5 bp/l4,5 bp/l
Euro premium BMB 952 bp/l3,5 bp/l4,5 bp/l
OPTI Diesel2 bp/l3,5 bp/l4,5 bp/l
OPTI gasoline 952 bp/l3,5 bp/l4,5 bp/l
OPTI Auto Gas1 bp/l1,5 bp/l2,5 bp/l
CNG methane1 bp/kg1,5 bp/kg2,5 bp/kg
G-Drive Diesel3 bp/l4,5 bp/l5,5 bp/l
G-Drive 1003 bp/l4,5 bp/l5,5 bp/l
AdBlue on tap1 bp/l1 bp/l2,5 bp/l
Opti Autoglass on tap1 bp/l1 bp/l1 bp/l

bp = bonus point; 1 bonus point = 1 dinar

Products from the store
and restaurants
Bonus points calculation model for purchasing other products
SILVERGOLDPLATINUM
1,50%2.50%3,50%

 

8. The user has the right to change the data previously submitted to NIS ad by sending a written request at any time The user also has the right to cancel the card in writing or by calling the toll-free Call Centre number 08 0000 8888, with the obligation to return the card to the issuer. The card shall

9. NIS a.d. reserves the right to check the identity of the Sa nama na putu cardholder at any time.

10. NIS a.d. may, at its discretion and without prior notice, exclude any user from the program. NIS a.d. is obliged to inform the user about such exclusion, but is not obliged to explain its decision to the user.

11. NIS a.d. reserves the right to change the rules of the program at any time. NIS a.d. will appropriately inform the user about any change to the program rules at least 15 days before the change of the program rules becomes effective. Current rules are available on the website www.nisgazprom.rs.

12. In the case of loss or theft of the card, the cardholder is obliged to report the loss of the card to the toll-free Call Centre number 08 0000 8888, after which the card will be blocked to prevent card abuse. NIS a.d. is not authorised to send a new card to the cardholder instead of the missing one. The user must purchase a new card after losing his/her old one if he/she wants to continue participating in the program. If the cardholder has bonus points collected on the missing card, NIS a.d. is obliged to transfer the bonus points collected on the missing card to the new one at the cardholder’s request, as well as to transfer its tier, if the tier differs from SILVER. If the cardholder fails to report the loss of the card, NIS a.d. shall not liable for any abuse.

13. Any unauthorized copying and replication of the Sa nama na putu card will be sanctioned according to law regulations. By signing the application form, the cardholder accepts these rules unconditionally.

14. The use of the Sa nama na putu Loyalty Program card is restricted by the Rules for Protection against Abuse, which are clearly stated on the website www.nisgazprom.rs.

15. Program restrictions are an integral part of the Sa nama na putu Loyalty Program and prescribe daily, weekly and monthly limits in RSD and bonus points.

16. The purpose of restricting the program is to protect the program against abuse.

17. There are three types of limits: limits for the purchase of petroleum products, limits for the purchase of additional product assortment and services and limits for bonus points to be collected per card.

18. Purchase limits define the limit of purchase for a specified period of time. Bonus points collection limits define the amount of bonus points that can be collected per card.

19. Limits are valid per card.

20. Bonus points for purchases made in excess of the purchase limit shall be awarded and removed within the established purchase limit.

21. Purchase limits shall be in RSD, and bonus points limits shall be specified in bonus points.

22. The purchase limits are effective at the level of the entire network of NIS Petrol and Gazprom-branded petrol stations as follows:

Daily limits:

Total daily limit for the purchase of petroleum products – 100L
Total daily limit for the purchase of an additional assortment of products and services – 10,000 RSD
Total bonus earning transactions per day – 3
Total bonus spending transactions per day – 3

Weekly limits:
Total weekly limit for the purchase of petroleum products – 300L
Total weekly limit for the purchase of an additional assortment of products and services – 15,000 RSD

Monthly limits:
Total monthly limit for the purchase of petroleum products – 1,200L
Total monthly limit for the purchase of an additional assortment of products and services – 60,000 RSD

23. Total limit for collecting bonus points – 60,000 bonus points.

24. The deadline for spending the bonus points is 3 years from the moment the bonus points were recorded on the Sa nama na putu card. In the case this deadline expires, bonus points shall be written off in favour of NIS a.d.

25. Bonus points may only be used after the user registration has been confirmed.

26. The same receipt cannot be used to collect and spend bonus points.

27. It is not possible to use bonus points when buying tobacco products, TAG devices, magazines, daily newspapers and all types of supplements. If bonus points are spent to purchase products offered for coupons or products on a discount with the Sa nama na putu card, the product price shall be reduced i.e. discounted.

28. The benefits of the Sa nama na putu Program cannot be combined with the benefits of other programs available at NIS Petrol and Gazprom-branded petrol stations (Agro cards, Corporate cards, Taxi cards).